Student Debt Giant Navient to Borrowers: You’re on Your Own – Bloomberg
Navient is this month’s Globby Award nominee for Excellence in Ethics by a Corporation. It’s CEO justifies poor service to student loan debtors this way:
“…in court, Navient made clear that the company’s main job isn’t helping debtors; it’s getting them to cough up cash for creditors like its biggest client, the U.S. Department of Education. The department, Navient explained, didn’t agree to pay for the level of customer service the CFPB wants Navient to give.